Business Terms and Conditions:
Prices: Prices charged are those in effect on the date of shipment. All prices are subject to change without notice. It is Gardex Chemicals Ltd.'s policy to notify customers of price changes whenever possible. Prices not shown on the website can be obtained by contacting your local Gardex office listed on the CONTACT US page.
Payment terms: Net 30 days to pre-approved and/or established accounts. C.O.D. for all others either pre-paid or with credit card (MasterCard/VISA only). A 1 1/2% monthly service charge will be added to all overdue accounts where allowable by law.
Damaged/Missing Freight: It is the customer’s responsibility to check on ordered quantity and condition of freight at the time of delivery. Any discrepancies should be noted on the carriers' Bill of Lading. Gardex must be notified of any discrepancies or damage within 48 hours.
Return Policy: Returns may only be made with the prior approval of Gardex Chemicals Ltd. All merchandise must be in the original container and will be inspected by Gardex prior to the customer account being credited. All merchandise returned for any reason other than defective or through Gardex shipment errors will be subject to freight charges both ways. A re-stocking fee of up to 15% may be charged at Gardex Chemical Ltd.'s discretion.